Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Unixfy Support Center
  1. Unixfy Support Center
  2. Support

Support

Welcome! You can raise a support request here.

  • Technical support

    Need help installing, configuring, or troubleshooting? Select this to request assistance.

  • Report a bug

    Tell us the problems you're experiencing.

  • Request a new product

    Let us know your idea for a new product or improvement.

  • Abuse report

    Choose this to report abuse on our services. You will receive a response within 24 hours.

Powered by Jira Service Management
{"xsrfToken":"647463374db24f405ee6bc2218dd02887bf5974a_lout","branding":{"id":"6","key":"sup","name":"Support","portalBaseUrl":"/servicedesk/customer/portal/6"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a66ec947-ca34-4a73-a6d4-e98e5f7452a7/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxN2U1MWJjOC0zM2NjLTRhZDEtYjI4Ni1jYWVhYzVhYzMyYmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE2NmVjOTQ3LWNhMzQtNGE3My1hNmQ0LWU5OGU1Zjc0NTJhNyI6WyJyZWFkIl19LCJleHAiOjE3NzA3MDE2OTgsIm5iZiI6MTc3MDcwMTA5OH0.vmICE9vMAtrdouX8yHiG3ciZ74eYCWFLRL5Z_2Fna0E&client=17e51bc8-33cc-4ad1-b286-caeac5ac32bb&mode=fit","logoId":"a66ec947-ca34-4a73-a6d4-e98e5f7452a7","isLogoAvailable":true,"helpCenterTitle":"Welcome to our help center - how can we help you today?","sharedPortalName":"Unixfy Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to our help center - how can we help you today?","sharedPortalName":"Unixfy Support Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"6","key":"sup","projectId":10011,"serviceDeskId":6,"name":"Support","description":"<p>Welcome! You can raise a support request here.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","reqTypes":[{"id":"10026","name":"Abuse report","descriptionHtml":"","callToAction":"Abuse report","introHtml":"<p>Choose this to report abuse on our services. You will receive a response within 24 hours.</p>","icon":10304,"iconUrl":"https://unixfy.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10304","groups":[6],"key":""},{"id":"10024","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10303,"iconUrl":"https://unixfy.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[6],"key":""},{"id":"10025","name":"Request a new product","descriptionHtml":"","callToAction":"Request a new product","introHtml":"<p>Let us know your idea for a new product or improvement.</p>","icon":10310,"iconUrl":"https://unixfy.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10310","groups":[6],"key":""},{"id":"10022","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10321,"iconUrl":"https://unixfy.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[6],"key":""}],"reqGroups":[{"id":6,"name":"General"}],"orderMapping":{"6":[10022,10024,10025,10026]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxN2U1MWJjOC0zM2NjLTRhZDEtYjI4Ni1jYWVhYzVhYzMyYmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzA3MDIyOTgsIm5iZiI6MTc3MDcwMTA5OCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.hbrbvVtNP5Zse33lKkT8VlhNDGPOPxiTDq7BCLZfpfo","targetCollection":"upload-project-10011","endpointUrl":"https://api.media.atlassian.com","clientId":"17e51bc8-33cc-4ad1-b286-caeac5ac32bb","tokenDurationInMins":20}},"sharedPortal":{"name":"Unixfy Support Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=unixfy","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"647463374db24f405ee6bc2218dd02887bf5974a_lout","baseUrl":"https://unixfy.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://app.jira.unixfy.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"17e51bc8-33cc-4ad1-b286-caeac5ac32bb","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"df2edfef9375492aa4ae9c7a828a2f73","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://unixfy.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}